I am a creative leader, building empathetic teams
who create strategic customer experiences
across digital, physical & voice.


Creative leader

I’m adaptable, well-informed and ready to act, working every day to build & deliver a vision through cross-team partnership, research & leading by example.


Empathetic teams

I bring the best out of my team by prioritizing diversity of thought & fostering psychological safety, enabling them to rise to the challenge.


Strategic customer experiences

Utilizing design thinking practices, workshops, research & prototyping - I find the unique market opportunity to create differentiated products.


TESTIMONIALS

During our years working closely together, Neil consistently demonstrated an exceptional ability to turn complex user challenges into exquisite experiences. His collaborative spirit and ability to build meaningful relationships across all organizational levels are unparalleled.
— Lauri Accardi, DPM partner
Neil combines a clear strategic vision with hands-on expertise in UX design. Neil isn’t just a talented designer; he’s also an outstanding team leader. He fosters a collaborative and creative work environment that empowers his team to innovate and achieve outstanding results.
— Chris Ganster, Product partner
I was continuously impressed with his people-leading skills, and ability to herd large cross-functional teams to successful product designs and launches. He has deep expertise in UX, design ops, and innovation. He prioritized inclusivity and discussion, always pushing for compromise and for the best interests of his staff.
— Christa Chaffinch, Research partner

RECENT WORK

Xfinity App strategy

Xfinity App delivery

Project X - A future perspective

Remotes

Voice for TV

Xfinity Home