Xfinity Home
Creating a seamless physical and digital experience for professionally monitored peace of mind
Background
When Xfinity Home first started as a professionally montiored security system, they initially pieced together an offering of physical devices from contract manufactures, and white labeled a digital experience from a partner.
As the service became popular, and they were able to compete with other security companies, they realized the opportunity to create a more bespoke experience to help differentiate themselves in market.
These efforts resulted in new physical devices, a seamless digital experience across those devices, the Xfinity TV service, and Apple/Android devices.
Xfinity Home, as a service, has won several best of professional security awards from Cnet. The devices we designed has won several awards from Red Dot and iF as well as Design Patents.
Role
Led design effort for establishing a physical design language, initially with outside agencies, and then with internal design teams
Drove consistent design language across physical & digital
Drove consistent & simple interactions across ecosystem
Worked closely with business, product, and engineering stakeholders to drive & achieve strategic objectives
Led cross country team to push for design lead solutions that were founded in research and unique to Xfinity’s value vs me too solutions
Built strategic points of views to evolve security system beyond traditional expectations and into new modern ways.
