
I am a creative leader, building empathetic teams
who create strategic customer experiences
across digital, physical & voice.
I’m adaptable, well-informed and ready to act, working every day to build & deliver a vision through cross-team partnership, research & leading by example.
I bring the best out of my team by prioritizing diversity of thought & fostering psychological safety, enabling them to rise to the challenge.
Strategic customer experiences
Utilizing design thinking practices, workshops, research & prototyping - I find the unique market opportunity to create differentiated products.
TESTIMONIALS
“During our years working closely together, Neil consistently demonstrated an exceptional ability to turn complex user challenges into exquisite experiences. His collaborative spirit and ability to build meaningful relationships across all organizational levels are unparalleled. ”
“Neil combines a clear strategic vision with hands-on expertise in UX design. Neil isn’t just a talented designer; he’s also an outstanding team leader. He fosters a collaborative and creative work environment that empowers his team to innovate and achieve outstanding results. ”
“I was continuously impressed with his people-leading skills, and ability to herd large cross-functional teams to successful product designs and launches. He has deep expertise in UX, design ops, and innovation. He prioritized inclusivity and discussion, always pushing for compromise and for the best interests of his staff.”